If your Fitbit time is wrong, it can be more than just a minor inconvenience. Here’s a detailed guide to help you correct the issue, even if you’re entirely new to Fitbit.
Step-by-step Guide to Fixing the ‘Fitbit Time is Wrong’ Issue
If you find that your Fitbit time is wrong, don’t worry. Here’s a step-by-step guide to help you correct the time on your Fitbit, covering every detail you need to know.
Check Time Zone Settings
Your Fitbit’s time zone setting might be incorrect. Here’s how to correct it:
Open the Fitbit app on your smartphone or tablet.
Tap on the profile icon located at the top left corner.
Select your Fitbit device from the list of paired devices.
Tap on ‘Advanced Settings’, then find the ‘Time Zone’ option.
Select the correct time zone from the drop-down list. If you are unsure of your time zone, you can search for it online based on your location.
Make sure to save the settings if required.
Sync your Fitbit to apply the changes (see the next step for syncing instructions).
Sync Your Device
Syncing your Fitbit with the paired device can often correct the time. Here’s how to do it:
Open the Fitbit app on your paired device.
Pull down on the screen within the app. You’ll see a spinning icon, indicating that syncing is in progress.
Wait for the sync to complete, which usually takes a few seconds.
Check your Fitbit to see if the time is now correct. If not, you may need to restart your device (see the next step).
Restart Your Fitbit
If the time is still wrong after checking the time zone and syncing, you may need to restart your Fitbit. Here’s a general guide, but please refer to your specific model’s manual as the process may vary:
Press and hold down the button(s) on your Fitbit until you see the Fitbit logo.
Release the button(s) and wait for the device to restart. It may take a few seconds.
If your Fitbit doesn’t have buttons, find the restart option in the settings menu on the device.
Once restarted, check the time again. If the issue persists, contact Fitbit support or consult the user manual for further guidance specific to your model.
Getting Further Help with ‘My Fitbit Time is Wrong’
If these solutions don’t resolve the issue, you may need professional assistance. Here’s what you can do:
Contact Fitbit Support: Visit the Fitbit support website and navigate to the support page. Here you can chat with a support agent or find the support phone number for your country.
Join Online Forums: Fitbit community forums are full of users who may have encountered similar issues. Search for your problem or post a new thread to get personalized guidance from other Fitbit users.
Understanding Why Your Fitbit Time is Wrong
The time displayed on your Fitbit can be incorrect for various reasons. Understanding why your Fitbit time is wrong is the first step toward resolving the issue. Here’s what you need to know:
Incorrect Time Zone Setting: If your device is set to the wrong time zone, it will display the wrong time. This can happen when you travel or if there’s a glitch in the system.
Synchronization Problem: Sometimes, if your Fitbit is not synced properly with your paired device, the time may be incorrect. This often happens when the Bluetooth connection is unstable.
Software Glitch: Occasionally, software glitches can cause the time to display incorrectly. This could be due to an error in the recent update or an internal bug in the system.