Is your Fitbit not showing time? Don’t worry, this guide is designed to walk you through the necessary steps to diagnose and fix the problem.
Understanding the Problem: Fitbit Not Showing Time
Several factors could be responsible for your Fitbit not showing time. It might be a sync issue, a setting error, or a more complex problem. Let’s delve into the solutions.
Check Your Fitbit’s Settings
It is essential to ensure that your Fitbit’s time settings are correct. If they are incorrect, it may lead to your Fitbit not showing time correctly. Here’s a comprehensive guide:
Open the Fitbit App: Find the Fitbit app on your smartphone, which you’ve previously used to connect with your device, and tap to open it.
Access Profile: Tap on your profile picture in the top left corner. This action takes you to a screen that lists your connected devices.
Select Your Device: Tap on the specific Fitbit device that’s not showing time. It will take you to the device settings menu.
Navigate to Advanced Settings: Find and tap ‘Advanced Settings.’ Here, you can manage the time settings of your Fitbit device.
Check and Adjust Time Zone and Format: Ensure the time zone matches your current location and that the time format (12-hour or 24-hour) is to your preference. If not, make the necessary adjustments.
Apply Changes: After making changes, close and reopen the app to apply them. Recheck the time on your Fitbit to see if the issue is resolved.
Sync Your Fitbit
Syncing ensures that your Fitbit communicates with your phone to update the time. Here’s a detailed guide on how to do this:
Open the Fitbit App: Locate and open the Fitbit app on your smartphone.
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Initiate a Manual Sync: On the main dashboard screen, pull down to start a manual sync. Syncing helps your Fitbit to receive the latest updates from your phone, including the correct time.
Monitor Sync Progress: Wait for the sync to complete. You will see a spinning icon followed by a checkmark to confirm completion.
Check Time Display: Look at your Fitbit’s screen to see if the time is now displaying correctly.
If Syncing Fails: If the first attempt fails, try restarting both your phone and Fitbit, then repeat the sync process. Connectivity issues between the device and the phone can sometimes be resolved by restarting.
Restart Your Fitbit
If syncing doesn’t solve the issue, a restart can refresh the device without erasing any data. Here’s how to do this:
Identify the Buttons: Locate the buttons on your Fitbit. Some models may require pressing one button, while others might require pressing two.
Press and Hold: Press and hold the button(s) for 10 seconds. If your model has a touchscreen, you’ll need to press and hold the side button.
Watch for the Logo: Release the button(s) when you see the Fitbit logo or feel a vibration, indicating the device is restarting.
Allow Time for Restart: Wait a few seconds for the device to restart fully, and then check the time display on the screen.
Update Your Fitbit’s Software
Keeping your Fitbit’s software up-to-date can fix various issues, including the device not showing time. Here’s a detailed guide on updating your software:
Open the Fitbit App: Navigate to and open the Fitbit app on your phone.
Select Your Device: Tap on your profile picture, then select the Fitbit device you want to update.
Look for Update Banner: If an update is available, you’ll see a pink update banner. Tap on this banner.
Follow On-Screen Instructions: Follow the step-by-step instructions provided on the screen to update the software.
Keep Device Near Phone: Ensure that the Fitbit is near your phone during the update, as moving it away may disrupt the process.
Allow Time for Update: Be patient, as the update may take several minutes to complete. Once done, check the time display on your Fitbit.