“My Fitbit time is 2 minutes slow.” If this is your predicament, this guide will take you through a detailed process to ensure your Fitbit’s time is spot on.
Understanding the ‘My Fitbit Time is 2 Minutes Slow’ Problem
Fitbit devices, like all electronic gadgets, can occasionally experience glitches. The time lag can be due to several reasons:
Sync issues: Your Fitbit synchronizes with your smartphone to fetch the correct time. If there’s a problem with this synchronization, it can display the wrong time.
Time zone settings: Sometimes the device might be set to a different time zone, which can affect its displayed time.
Internal clock errors: Though rare, Fitbit’s internal clock might encounter issues, causing a time discrepancy.
Step-by-Step Guide to Adjusting Fitbit Time
Having your Fitbit display an incorrect time can be a minor inconvenience or a significant disruption, especially if you rely on it for alarms or scheduling. Thankfully, the issue can be resolved through a few steps. Let’s walk through them in detail:
Check Your Smartphone’s Time
Your Fitbit often derives its time from the smartphone it’s connected to. It’s the primary source of synchronization. Therefore, the first step is to ensure that your phone displays the correct time.
On Android: Navigate to ‘Settings’ > ‘System’ > ‘Date & time’. Ensure the ‘Automatic date & time’ option is toggled on. If you want to set the time manually, turn off this option and adjust as needed.
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On iPhone: Go to ‘Settings’ > ‘General’ > ‘Date & Time’. Make sure ‘Set Automatically’ is enabled. If not, you can manually adjust the time by turning off this option.
Sync Your Fitbit
Once your phone’s time is accurate, it’s crucial to make sure this updated time reflects on your Fitbit. Syncing is the process where data exchanges between your phone and Fitbit, including the current time.
Open the Fitbit app on your phone.
On the main dashboard, you should see a sync icon, typically resembling two circular arrows. If not, simply pull down on the screen to initiate a manual sync.
A successful sync will update various data on your Fitbit, including steps, heart rate, and importantly, the time.
Check Time Zone Settings
Fitbits have a ‘Time Zone’ setting which, if incorrect, can cause your device to display the wrong time, even if synced correctly with your phone.
Open the Fitbit app and tap on the profile icon, usually located at the top left.
Select your device from the list shown.
Find the ‘Time Zone’ setting. If set to ‘Automatic,’ the app decides the time zone based on your location. However, this isn’t always accurate.
If the ‘Automatic’ setting is displaying the wrong time, switch it to ‘Manual’ and choose the correct time zone from the list.
Restart Your Fitbit
Electronic devices, including Fitbits, can sometimes benefit from a simple restart, which can clear minor glitches and errors.
For most Fitbit models, this involves pressing and holding the side button(s) until you see the Fitbit logo, indicating a restart.
Once restarted, check if the time displayed is now accurate.
If you’re unsure about how to restart your specific Fitbit model, refer to the user manual or the Fitbit official website for guidance.
Update Fitbit Firmware
Firmware is the software embedded in your Fitbit that controls its functions. Outdated firmware can lead to a range of issues, including time discrepancies.
Open the Fitbit app and tap on the profile icon.
Select your device and look for any notifications about available updates.
If an update is available, follow the on-screen instructions. Ensure your Fitbit is charged adequately before updating, as the process can drain battery life.
Once updated, any glitches causing time errors should be resolved.
If you’ve carefully followed each of the above steps and still face issues, consider reaching out to Fitbit’s customer support for further assistance.