Fitbit Versa 2 Time Out of Sync: Simple Fixes

Is your Fitbit Versa 2 time out of sync? This in-depth guide will cover every possible solution to get your Fitbit Versa 2 time back in sync.

Fitbit Versa 2 Time Out of Sync
Image Source: Fitbit

Reasons Why Fitbit Versa 2 Time May Be Out of Sync

The first step to resolving an issue is understanding what might be causing it. In the context of your Fitbit Versa 2, the time could be out of sync due to a variety of reasons:

Software Glitches: Sometimes temporary software issues could affect the clock. These glitches might occur due to firmware updates or app bugs.

Incorrect Time Zone Settings: Your Fitbit sets its time based on the time zone of your mobile device. If your phone is set to the wrong time zone, it will reflect on your Fitbit as well. This is especially common for people who travel across time zones.

Connection Issues with Your Smartphone: Your Fitbit relies on a Bluetooth connection to your smartphone to keep the time updated. If this connection is weak or intermittent, the time may go out of sync.

Solutions to the ‘Fitbit Versa 2 Time Out of Sync’ Problem

The following should resolve the “Fitbit Versa 2 time out of sync” problem:

Check Your Smartphone’s Time Settings

Since your Fitbit Versa 2 derives its time from your smartphone, it’s crucial that your smartphone’s time settings are accurate. Here’s how to do that:

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Locate the Settings App on Your Smartphone: It’s usually represented by a gear icon and can be found in your app list or home screen.

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Find the ‘Date & Time’ Section: In iPhones, this can be under ‘General’ > ‘Date & Time’. In Androids, this could be under ‘System’ > ‘Date & Time’.

Review and Correct the Time Settings: Make sure the ‘Set Automatically’ option is enabled for the most accurate timekeeping. If you prefer to set it manually, ensure both the time and time zone are correct.

Re-Sync Your Fitbit Versa 2

Even if your smartphone’s time is correct, sometimes the Fitbit device itself needs a nudge to update its time settings. Here’s how to manually sync your Fitbit:

Open the Fitbit App: If you haven’t downloaded it yet, you can get it from the App Store or Google Play Store.

Go to Your Account Settings: Tap on your profile picture, usually found at the top left of the screen.

Select ‘Fitbit Versa 2’ from Devices: You’ll see a list of devices connected to your Fitbit account. Choose ‘Fitbit Versa 2’.

Manually Sync Device: Scroll until you see the ‘Sync Now’ option. Tapping this will initiate a manual sync. Wait for a few moments for the process to complete.

Factory Reset Fitbit Versa 2

If all else fails, a factory reset is the last resort. Keep in mind, that this will erase all data from your Fitbit device.

Navigate to Settings on Your Fitbit Device: On your Fitbit’s home screen, swipe left until you find the ‘Settings’ icon and tap it.

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Scroll Down to ‘About’: Keep scrolling until you find the ‘About’ option, and then tap it.

Initiate the Factory Reset: In the ‘About’ menu, you’ll find the ‘Factory Reset’ or ‘Clear User Data’ option. Tap it, and a prompt will appear asking for confirmation. Tap ‘Confirm’ to initiate the reset.

Note: Before you initiate a factory reset, make sure to back up all important data as it will be erased from the device.

Contact Fitbit Support

If you’ve tried all the above steps and your Fitbit Versa 2 time is still out of sync, it’s advisable to reach out to Fitbit support for professional help. You can contact them via their website or phone support for further troubleshooting and guidance.

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