Is your Fitbit time 12 hours out, leaving you puzzled and frustrated? This comprehensive guide will walk you through all the steps to fix this issue. By the end, you’ll have your Fitbit displaying the correct time.
Understanding the Problem: Why Is Your Fitbit Time 12 Hours Out?
Before attempting any fixes, it’s essential to grasp why your Fitbit may be displaying the incorrect time. This discrepancy could arise from several issues:
Time Zone Mismatch: Your device might be set to a time zone that is 12 hours different from your current location.
Syncing Errors: Sometimes, errors during the syncing process between your Fitbit and connected device can lead to incorrect time display.
Software Bugs: Although rare, glitches in Fitbit’s software can also be a contributing factor.
By identifying the root cause, you can apply the most effective solution.
Fitbit Time 12 Hours Out Solutions
The following solutions should fix the Fitbit 12 hours out problem:
Check Time Zone Settings
The time zone settings can have a huge impact on the accuracy of the time displayed on your Fitbit device. If the time zone is incorrectly set, you will experience this 12-hour gap. Here is a meticulous step-by-step guide to verify and correct the time zone:
Open the Fitbit App: Locate the Fitbit app on your smartphone and tap to open it.
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Access Profile: Once the app opens, you’ll find a profile icon at the top left corner of your screen. Tap it.
Navigate to Device Settings: In your profile, you’ll see a list of connected devices. Tap on the Fitbit device that’s showing the incorrect time.
Locate Time Zone: Scroll down until you come across the ‘Time Zone’ option.
Set Correct Time Zone: If the time zone displayed is incorrect, tap on it to reveal a list of time zones. Scroll through and select the one that corresponds to your current location.
Manually Sync Your Device
If adjusting the time zone did not resolve the issue, your next step is to manually sync your Fitbit device. Manually syncing forces your Fitbit to communicate with your smartphone, which often corrects any time discrepancies.
Open the Fitbit App: Launch the Fitbit app on your smartphone.
Go to the ‘Today’ Tab: At the bottom of your screen, you’ll see a ‘Today’ tab. Tap on it.
Initiate Manual Sync: Pull down on the screen, which will trigger the app to refresh and sync with your Fitbit.
Check Time: After the sync is complete, look at your Fitbit device to see if the time is now accurate.
Update Your Fitbit Software
An outdated Fitbit software may contain bugs that cause your device to display the wrong time. Updating the software can fix these issues. Here’s how:
Open the Fitbit App: Locate and open the Fitbit app on your mobile device.
Go to Profile: Tap on your profile icon at the top left corner.
Select Your Device: Under the ‘Devices’ section, tap on the Fitbit device in question.
Check for Updates: If an update is available, you’ll see an ‘Update’ button. Tap it.
Follow On-Screen Instructions: The app will guide you through the update process. Follow the steps to complete the update.
Factory Reset
If you’ve tried all the above steps and the problem persists, you may have to resort to a factory reset. This action will erase all data on your device and revert it to its original settings. Use this option as a last resort.
Navigate to Settings: On your Fitbit device, go to the ‘Settings’ menu, usually indicated by a gear icon.
Find ‘About’: In the list of options, scroll until you locate ‘About.’
Perform Factory Reset: Under ‘About,’ you’ll find the option for a factory reset, often listed as ‘Clear User Data’ or ‘Factory Reset.’ Tap it and confirm that you want to proceed.
Set Up Your Device: After the reset, you’ll need to set up your Fitbit as if it were new, including syncing it with your smartphone.
Contact Fitbit Support
If all else fails, contact Fitbit Support for specialized assistance. The support team can offer expert advice tailored to your particular issue.
Support is accessible via Fitbit’s official website, chat support, or over the phone. Be prepared to provide essential information such as your Fitbit model, software version, and any steps you’ve already taken to resolve the issue.