Is your Fitbit time not updating abroad? This comprehensive guide is designed to help you. We’ll go through a series of steps to diagnose and solve this issue, allowing your device to display the correct time, wherever you are.
Understanding the Issue
Before we start with the troubleshooting steps, it’s crucial to understand what’s supposed to happen. When you move from one time zone to another, your Fitbit is designed to automatically adjust to the new local time.
This adjustment is usually accomplished by syncing with the Fitbit app on your smartphone, which in turn uses the phone’s time settings. If this isn’t happening, there are several potential reasons and corresponding solutions.
Fitbit Time Not Updating Abroad Solutions
Do the following to resolve the “Fibtit time not updating abroad” problem.
Check Internet Connection
The foundation of any successful Fitbit time update is a stable internet connection. Your Fitbit device syncs with the Fitbit app on your smartphone, which in turn relies on an internet connection to pull the correct time information. Here are two methods to verify your connection:
Browser Test: Open any web browser on your smartphone and try to visit a website like Google. If the page loads without any hiccups, your internet connection is stable.
Connection Settings: Go to the settings app on your smartphone. Navigate to ‘Wi-Fi’ or ‘Data Usage’ to ensure that you’re connected to a network. Make sure the Wi-Fi is turned on or mobile data is enabled.
If you find that your internet connection is unstable, you may need to move closer to a Wi-Fi source or ensure that mobile data is enabled and available.
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Force Sync Your Device
Forcing a manual sync between your Fitbit and the Fitbit app on your smartphone can often resolve time discrepancies. The manual sync process is straightforward, but each step is crucial:
Open Fitbit App: Find the Fitbit app icon on your smartphone and tap to open it.
Access ‘Today’ Tab: Once the app is open, you’ll see a tab labeled ‘Today’ at the bottom. Tap on it to proceed.
Tap on Profile: Your profile picture will appear in the top-left corner of the screen. Tap on it to access the ‘Account’ section.
Select Device: Under the ‘Account’ section, you will see a list of devices connected to your Fitbit app. Choose the one that you’re having issues with.
Sync Now: Scroll down until you find the ‘Sync Now’ option. Tap on it. Your device will start syncing, and you should notice a progress bar or spinning icon.
This manual sync will force your Fitbit to pull the current time settings from your smartphone, updating it to the local time zone.
Update Fitbit Firmware
Outdated firmware can cause various issues, including time discrepancies. To ensure that this isn’t the cause of your problem, it’s advisable to check for firmware updates. Here’s how:
Open Fitbit App: Locate and open the Fitbit app on your smartphone.
Go to Profile: Tap on your profile picture, usually located in the top-left corner.
Select Device: In the ‘Account’ section, choose your Fitbit device from the list.
Check for Updates: If there’s an available update, you’ll see an ‘Update Available’ message. Tap on it.
Follow On-screen Instructions: You’ll be guided through the update process. Make sure your Fitbit is charged and close to your smartphone during this time.
Reset Your Device
If you’ve tried everything and the Fitbit time not updating abroad problem remains unresolved, a factory reset may be your last option. Note that this will erase all data, so make sure to back up any important information. Here’s how to reset:
Go to Settings: Navigate to the ‘Settings’ menu on your Fitbit device. This is usually represented by a gear icon.
Select ‘About’: Scroll down through the options until you find ‘About’. Tap on it.
Choose Reset: You will see an option for ‘Factory Reset’ or ‘Clear User Data’. Tap on it.
Confirm Reset: A message will appear asking you to confirm the reset. Confirm it to proceed.
After the reset, you’ll need to pair your Fitbit with the Fitbit app again and go through the setup process.
Seek Professional Help
If you’ve tried all the above steps and the “Fitbit time not updating abroad” issue persists, it’s advisable to contact Fitbit Support for further assistance. You can reach them via the Fitbit app or their official website.