Fitbit Not Keeping Right Time: 4 Easy Solutions

Is your Fitbit not keeping right time? Let’s explore comprehensive solutions to address this issue.


Why Your Fitbit Is Not Keeping Right Time

The issue with your Fitbit not keeping right time could arise from several sources. It could be as simple as wrong time zone settings or as complex as software glitches. Below are some common reasons:

Outdated Software: Outdated software might have bugs that could result in the incorrect time.

Syncing Errors: If your Fitbit is not syncing properly with your smartphone, it might display the incorrect time.

Time Zone Mismatch: If you’ve recently traveled, your Fitbit might still be set to your old time zone.

System Glitches: Sometimes, unknown glitches can cause timing issues.


Fitbit Not Keeping Right Time Solutions

Is your Fitbit not keeping right time? The following solutions should resolve this problem:

Check Your Time Zone Settings

The time zone setting is one of the most basic factors that must be correct for your Fitbit to show the accurate time. To double-check or change the time zone, follow these steps:

Open the Fitbit app on your smartphone.

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In the lower-right corner, tap the ‘Today’ tab.

Now, tap your profile picture located in the upper-left corner.

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A list of connected Fitbit devices will appear. Select the one that is showing the wrong time.

Scroll down and tap ‘Additional Settings.’

Here, you will find ‘Time Zone.’ Tap it.

Select the correct time zone from the list.

Update Your Fitbit Software

Software updates often come with bug fixes. An outdated Fitbit software version could be the reason behind your Fitbit not keeping right time. Here’s how to update:

Connect your Fitbit device to the Fitbit app on your smartphone.

If an update is available, a pink ‘Update’ button will appear at the top of the screen.

Tap the ‘Update’ button.

Follow the on-screen instructions carefully to complete the update.

Manual Syncing

Sometimes, the issue can be resolved with a simple manual sync, forcing your Fitbit to update its internal settings, including the time. Here’s how to do it:

Open the Fitbit app.

On the main dashboard screen, pull down to initiate manual syncing.

Spinning arrows will appear at the top, indicating syncing is in progress.

Wait until the process is complete and then check your Fitbit device for the correct time.

Factory Reset Your Device

If all the above methods fail, your last resort may be a factory reset. Please note this will erase all your personal data, so proceed with caution. Here’s how to perform a factory reset:

Ensure that your Fitbit device is fully charged or connected to a charger.

Open the ‘Settings’ menu on your Fitbit device.

Scroll down to ‘About’ and tap it.

Now, tap ‘Factory Reset’ or ‘Clear User Data,’ depending on your device model.

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Confirm the reset and wait for the process to complete.


Contact Fitbit Support

If none of the above steps solve your issue, your last resort should be contacting Fitbit Support. They can provide specialized help and even facilitate a replacement if your device is under warranty.

Visit Fitbit’s official website and navigate to the ‘Contact Support’ section. You can reach out to them via chat, email, or phone for more tailored assistance.

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