Fitbit Charge 5 Time Incorrect: 4 Easy Solutions

Is your Fitbit Charge 5 time incorrect? You’ll be glad to know that this step-by-step guide is designed to help you accurately set the time on your device. Read on to find out how.

Fitbit Charge 5 Time Incorrect
Image Source: Fitbit

Why Your Fitbit Charge 5 Time Might Be Incorrect

Knowing why the time could be incorrect can help you identify which steps to take. Here are some common reasons:

Time Zone Settings: If you’ve traveled recently or adjusted your phone’s settings, the Fitbit may pick up the wrong time zone.

Syncing Issues: Sometimes the Fitbit doesn’t sync correctly with your smartphone, leading to time discrepancies.

Software Glitches: Bugs or minor glitches in the software can occasionally disrupt the displayed time.

Fitbit Charge 5 Time Incorrect Solutions

The following solutions will fix the “Fitbit Charge 5 time incorrect” problem.

Check Your Phone’s Time Settings

The first thing you should do is confirm that the time settings on your smartphone are accurate. Here’s how:

Go to Phone Settings: Navigate to the main settings menu on your phone.

Locate Date & Time: Scroll through the options and find the ‘Date & Time’ settings.

Verify Accuracy: Ensure the time and time zone are set correctly. If your settings are on ‘Automatic,’ consider switching to ‘Manual’ to set them yourself.

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Manually Sync Your Fitbit

If the time on your phone is correct but your Fitbit isn’t, a manual sync might help. Here’s a step-by-step guide:

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Open Fitbit App: Launch the Fitbit app on your smartphone.

Access Today Tab: On the bottom of the screen, you’ll see a ‘Today’ tab. Tap on it.

Go to Profile: Tap on your profile picture in the upper left corner to go to the device settings.

Select Charge 5: You’ll see a list of connected devices. Choose ‘Charge 5.’

Sync Now: Tap the ‘Sync Now’ option to initiate a manual sync.

Update Your Fitbit Software

Keeping your device updated is crucial for optimal performance. To update your Fitbit Charge 5:

Open Fitbit App: Launch the app on your smartphone.

Navigate to Today Tab: Tap the ‘Today’ tab at the bottom of the screen.

Access Device Settings: Tap your profile picture, then choose ‘Charge 5’ from the list.

Check for Updates: If an update is available, an ‘Update Now’ option will appear. Tap it and follow the instructions.

Reset Your Fitbit Charge 5

If you’ve tried all the above steps without success, a factory reset may be your last resort. Remember, this will erase all data from your device. Here’s how to do it:

Go to Device Settings: Navigate to the settings menu directly on your Fitbit device.

Find About: Scroll down to find the ‘About’ option.

Select Reset: Within the ‘About’ menu, find and select ‘Factory Reset’ or ‘Clear User Data.’

Confirm Reset: Follow the on-screen instructions to complete the reset process.

Contact Fitbit Support

If you’ve followed all these steps and the issue still persists, contacting Fitbit support is the next logical action. Visit the Fitbit Support page on their website or call their customer service for personalized guidance.

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