In this article, we will answer the question “why is my Fitbit time slow?” and also guide you through troubleshooting steps to correct it.
Understanding Why Fitbit Time Could Be Slow
Your Fitbit is a sophisticated piece of technology that syncs with other devices and servers to provide accurate data, including time. When the time goes off, it’s usually due to one of the following reasons, which we will discuss in detail:
Time Zone Mismatch
Your Fitbit gets time zone information from the device to which it’s connected. If that device is set to a different time zone, your Fitbit will display the time for that zone, which may not be your local time.
Incorrect time zone settings can happen if you’ve recently traveled or if your phone’s location services are not working properly.
Syncing Errors
Syncing involves the transfer of data between your Fitbit and your smartphone or computer. This data transfer can go wrong for various reasons, including Bluetooth interference or an unstable connection.
Sometimes the Fitbit app may experience glitches or your phone may have too many background applications running, affecting the sync quality.
Firmware Issues
The firmware is essentially the software embedded in your Fitbit that controls its functionality. Bugs or glitches in the firmware can disrupt its time-keeping ability. Firmware can get corrupted due to incomplete updates or software conflicts.
Manual Time Setting
Your Fitbit allows for manual time setting as an option. If you’ve tried setting the time manually and made an error or if the manual setting was inadvertently activated, the displayed time will be inaccurate.
Solutions to your Slow Fitbit Time
To get your Fitbit time back on track, try the solutions below in the given order.
Check the Time Zone Settings
The first step in solving your Fitbit time issue is to verify the time zone settings. This is a straightforward process, and here’s how to do it:
Open the Fitbit app on your smartphone or tablet.
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Tap the profile icon, usually located at the top-left corner of the screen.
A list of connected devices will appear. Tap the one representing your Fitbit to go to its settings.
Scroll down to the ‘Time Zone’ option. If the time zone displayed doesn’t match your current location, tap it to select the correct time zone.
Sync Your Fitbit
If your time zone settings are correct but the time is still off, the next step is to manually sync your Fitbit. This refreshes the data between your Fitbit and your device, often fixing any discrepancies:
Open the Fitbit app.
From the dashboard, tap on the icon that represents your Fitbit device.
Find the ‘Sync Now’ option, usually represented with two circular arrows, and tap it.
A progress bar may appear, indicating that the sync is in process. Wait until the sync is complete and check the time on your Fitbit.
Update the Firmware
Outdated or corrupt firmware could be causing your Fitbit to display the wrong time. Updating it can fix this issue. Here’s how:
Open the Fitbit app on your smartphone or tablet.
Tap the profile icon and select your Fitbit from the list of connected devices.
If an update is available, you will see an ‘Update’ option. Tap this to start the firmware update process.
Make sure your Fitbit is close to the device it’s connected to during the update. After the update is completed, your Fitbit will likely restart, which often fixes any time issues.
