Fitbit Time Out of Sync: 4 Easy Solutions

Is your Fitbit time out of sync? This step-by-step guide will provide you with all the necessary details to fix this issue and get your Fitbit displaying the correct time.

Fitbit Time Out of Sync
Image by Andri Koolme on Flickr

Why Your Fitbit Time Might Be Out of Sync

Understanding why your Fitbit time is out of sync can offer valuable insight into the troubleshooting process. Some of the most common reasons include:

Software Glitches: Sometimes, small bugs can disrupt the time display.

Incorrect Time Zone Settings: If you’ve recently traveled or the time zone hasn’t been set properly, this can affect the time.

Connectivity Issues: Poor Bluetooth or internet connection can interfere with time syncing.


Fitbit Time Out of Sync Solutions

Is your Fitbit time out of sync? Do the following solutions in the given order.

Check Your Mobile Device’s Time Settings

When your Fitbit shows the wrong time, the first place to look is your paired mobile device. Your Fitbit relies on your phone to get the correct time, especially if it’s set to auto-sync. So, let’s start by checking the mobile device settings:

For Android Users:

1. Open your phone’s ‘Settings’ app. You can usually find this app on the home screen or in the app drawer.

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2. Scroll down and tap ‘System’.

3. Tap ‘Date & Time’.

4. Make sure that the toggle for ‘Automatic date & time’ is switched on. This ensures your phone automatically updates its time according to the time zone you are in.

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For iOS Users:

1. Open ‘Settings’, typically represented as a gear icon on your home screen.

2. Scroll down and tap ‘General’.

3. Tap ‘Date & Time’.

4. Turn on the ‘Set Automatically’ option. This allows your iPhone to adjust its clock based on your geographic location.

After ensuring that your mobile device’s time settings are correct, give your Fitbit a few moments to sync and update its time.

Restart Your Fitbit

Restarting your Fitbit device can clear minor errors and might resolve the time sync issue. The process varies depending on your Fitbit model, but here’s how you can do it for the most commonly used models:

For Fitbit Versa:

1. Press and hold the left button on your Versa.

2. Keep holding until you see the Fitbit logo appear on the screen.

3. Release the button and wait for the device to vibrate, signaling that it has successfully restarted.

For Fitbit Charge:

1. Locate the button on the side of your Fitbit Charge.

2. Press and hold this button for about 10 seconds.

3. Once you see the Fitbit logo, you can release the button.

After your device restarts, it should automatically try to sync with your mobile device, potentially fixing the time discrepancy.

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Manually Sync Your Fitbit

Manually syncing your Fitbit forces the device to update all its data, including the time. Here’s a detailed breakdown of how to initiate a manual sync:

Open the Fitbit app on your mobile device.

Upon opening, you’ll land on the ‘Today’ tab, which is your Fitbit dashboard.

Scroll down and locate the small icon that represents your Fitbit device. Tap it to go to the device settings.

Tap the ‘Sync Now’ option. This initiates a manual sync and your Fitbit should start updating its data, including the time.

Update Your Fitbit Software

Keeping your Fitbit software up-to-date is essential for optimal performance and may resolve the issue of incorrect time. Here’s how you can update your Fitbit:

Open your Fitbit app on your mobile device.

On your dashboard (the ‘Today’ tab), find and tap the icon for your Fitbit device.

If there’s an available update, you’ll see an ‘Update’ button or a notification prompting you to update. Tap on it.

Follow the on-screen instructions carefully to complete the update. This may include leaving your Fitbit charging and close to your mobile device for the duration of the update.

Updating usually fixes bugs and improves the overall performance of your Fitbit, potentially resolving any time sync issues.


Contact Fitbit Support

If none of the above steps work, it may be time to reach out to Fitbit Support. They can help you diagnose the issue further and even provide a replacement if your device is under warranty. Visit the Fitbit Support website and follow the prompts to get in touch with a customer service representative.

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