Fitbit Time Off by 1 Hour: A Complete Guide to Fix the Issue

Is your Fitbit time off by 1 hour? This comprehensive guide will walk you through the steps you need to correct the problem.

Fitbit Time Off by 1 Hour
Image by Ian Hughes on Flickr

Why is My Fitbit Time Off by 1 Hour?

Understanding the reasons behind this issue is the first step toward resolving it. Your Fitbit device may display the incorrect time due to the following reasons:

Time zone settings mismatch

Software glitches

Syncing errors with your smartphone

Solutions to the ‘Fitbit Time Off by 1 Hour’ Problem

Is your Fitbit time off by 1 hour? These solutions will help you resolve the problem.

Checking Your Fitbit’s Settings

Before taking drastic actions, it’s often helpful to review the basic settings of your Fitbit device. Incorrect settings are a common reason for time discrepancies.

Here’s how to check the settings step-by-step:

Open the Fitbit App: Find the Fitbit app on your smartphone and open it. This is the starting point for almost all Fitbit troubleshooting.

Go to Your Profile: Once inside the app, locate the profile icon, usually in the screen’s upper left corner. Tap it to enter your personal profile.

Select Your Device: Scroll through your profile until you see a list of connected devices. Tap on the device that is showing the incorrect time. This will bring up a settings screen specifically for that device.

Check Time Zone Settings: Within these device-specific settings, scroll down to find the ‘Time Zone’ option. It should be set to automatic by default, but sometimes it can be set to a manual time zone that may be incorrect for your current location. If it’s set to manual, consider switching it to ‘Automatic’ or setting it to the correct time zone manually.

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If you’ve corrected the time zone, make sure to sync your Fitbit device once more to apply the changes. This often resolves issues related to Fitbit time being off by 1 hour.

Syncing Your Fitbit

Occasionally, the time on your Fitbit device may be incorrect because it hasn’t recently synchronized with your smartphone. Syncing allows your Fitbit to pull the correct time from your smartphone, among other things.

Here’s how to manually sync your device:

Access the Fitbit App: Open the Fitbit app on your smartphone.

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Locate the ‘Today’ Tab: Once inside the app, find the ‘Today’ tab at the bottom of the screen and tap it.

Initiate a Manual Sync: From the ‘Today’ tab, you can initiate a manual sync by pulling down on the screen. You’ll see a spinning icon at the top, indicating that the sync is in progress. Wait until the spinning icon disappears to confirm that the sync is complete.

Now, check your Fitbit device to verify if the time is correct. If it’s still off, you may need to perform a reset, as described in the next section.

Resetting Your Fitbit

When all else fails, resetting your Fitbit device can often solve persistent issues. Keep in mind that resetting your device will erase all unsynced data, so make sure you’ve synced your device before taking this step.

Here’s how to reset your device:

Identify the Buttons: Your Fitbit device will have one or more buttons, depending on the model. Locate these buttons; you’ll need them for the reset process.

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Perform the Reset: Press and hold down the identified buttons until your device vibrates and you see the Fitbit logo appear on the screen. This usually takes about 10 seconds.

Restart and Sync: Once the device restarts, open the Fitbit app on your smartphone and initiate a manual sync to ensure all settings are updated.

If the time issue persists even after resetting and syncing, it’s a good idea to contact Fitbit Support for more specialized assistance.

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