Fitbit Time Not Syncing: 3 Common Problems & Sure Solutions

Is your Fitbit time not syncing? Well, you’re not alone. In this guide, we will walk you through the entire process of fixing the syncing problem, providing clear and detailed instructions for even the most novice users.

Fitbit Time Not Syncing
Image Source: Wikimedia Commons

Problem 1: Fitbit Time Not Syncing with Smartphone

This issue often stems from a connectivity problem between the Fitbit device and the smartphone. Here’s a step-by-step guide:

Open the Fitbit app: Locate the Fitbit app on your smartphone and tap to open it.

Ensure Bluetooth is enabled: Go to your phone’s settings, find the Bluetooth option, and ensure it’s turned on.

Select your Fitbit device: In the Fitbit app, tap on the device that is having trouble syncing.

Attempt manual syncing: Tap the ‘Sync Now’ option to try syncing manually.

Restart devices if needed: If syncing fails, restart both your Fitbit device and smartphone and try syncing again.

Reconnect and sync: Pair your Fitbit and smartphone again in the Bluetooth settings and attempt syncing once more.

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Problem 2: Fitbit Time Not Syncing after an Update

If the Fitbit time is not syncing after an update, it may be due to compatibility or software issues. Here’s how to troubleshoot:

Check login status: Open the Fitbit app to ensure that you’re logged into your account.

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Update firmware: Go to the device settings in the Fitbit app and check for firmware updates. Download and install if available.

Clear the app cache: In your phone’s settings, find the Fitbit app, and select the option to clear the cache. This can help resolve minor glitches.

Reinstall the Fitbit app: If the problem persists, uninstall the Fitbit app, restart your phone, and reinstall the app from the app store.

Restart and sync: Finally, restart your Fitbit device and try syncing again.

Problem 3: Fitbit Time Not Syncing due to Incorrect Time Zone Settings

Incorrect time zone settings can cause the Fitbit time not to sync. Here’s a step-by-step guide to fix this issue:

Open the Fitbit app: Locate and open the Fitbit app on your smartphone.

Navigate to your profile: Tap on your profile and then select the device experiencing the issue.

Access ‘Advanced Settings’: Tap on ‘Advanced Settings’ to view more options.

Check the ‘Time Zone’: Verify that the ‘Time Zone’ setting is correct for your location.

Set time zone manually: If needed, toggle off ‘Set Automatically’ and select the correct time zone manually.

Sync your device: After making the changes, sync your Fitbit device again.

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